OUR POLICY
 
COVID-19 Information

Here are the current guidelines we will follow :

  • I will provide hand sanitizer for you upon arrival and departure.

  • Please leave your coat and/or any extra personal belongings in your vehicle

  • Arrive no more than 5 minutes before your appointment, should I be running behind I will text you and you can stay comfortably in your vehicle.


I know many of you are immune compromised as am I. I am trusting you as you are trusting me to be in good health for our time together. You must reschedule your appointment if you are under the weather or just kinda feel something coming on and I will do the same. I do like to share just not bugs.

WHY DO I COLLECT HEALTH INFORMATION? 
Health information is collected in order to promote a safe and healthy environment for my clients, to ensure continuity of information from one visit to the next, and to assist in customizing treatments to individual needs, particularly if there are medical issues or allergies which could have contraindications for certain products or services. Your health information can be updated annually or at your convenience. Please let me know if there are any new health concerns or allergies.

RESULTS ARE NOT GUARANTEED
While, we offer the highest degree of detail and dedication to our procedures, we unfortunately have no control over other factors that affect the healing process of skin treatments or cosmetic tattoo. For example, the care of your post procedure skin or cosmetic tattoo or how your skin heals and or retains pigment will greatly contribute to the final results. Therefore, The Skin Care Studio offers no guarantee for healed results.

Please be aware, additional sessions may be required to achieve optimal outcomes. I am a natural  artists, I want to enhance you own natural beauty. I don't believe bigger and darker is better. Take a moment and ask yourself if this a lines with your wants and needs.  With this said, please be aware that the use of cosmetic products may still be required to achieve your desired "Make up" look. 

CORRECTIVE OR EXISTING COSMETIC TATTOO WORK

Prior to booking your new appointment, please send us clear photos of your existing Cosmetic tattoo via email (info@theskincarestudio.ca), so we can assess and determine if we even can make any revisions.

Corrective or cover-up work is not guaranteed. If previous work is too dark, discolored or misshaped, tattoo removal is highly recommended before booking an appointment with us to achieve best results. Corrective/cover-up work generally requires multiple sessions and additional touch ups will be charged accordingly.

 

DEPOSIT

Due to high appointment demand, all appointments require a $100 deposit to secure a booking. Deposits are non-refundable, but can be transferable to reschedule an appointment. The amount will be deducted from the final cost. 

 

CANCELLATION AND LATE POLICY

FIRM CANCELLATION POLICY

Scheduled treatments are reserved especially for you. Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time and clients on my waiting list miss the opportunity to receive services they need.  In that event that I do not receive the required notice for adjustments and cancellations the following fees will be applied:

  • Notification given at least 24 hours prior to your appointment will receive no charges.

  • Notification given less than 24 hour prior to appointment time will result in a 50% charge of the service booked. 

  • ALL Permanent makeup appointments with less than 24 hour notice will result in a 25% charge of the service booked AND are subject to a $75 re-booking fee.

  • Failure to show up for your appointment will result in a 100% charge of the reserved service amount. 

  • 3 missed appointments will require you to find a new Therapist. 

LATE ARRIVALS
Late arrival may result in a shortened treatment time to ensure that the next guest is not delayed. Please appreciate that I cannot adjust pricing for reduced service time due to late arrival. If you are running late, please call me to ensure that your appointment isn't cancelled and you aren't considered a no show. After 15 minutes your appointment will be cancelled with applicable charges. 

 

Your time is precious and I value how precious it is, so I ask you to please appreciate and respect my time too.

 

CHILDREN IN THE STUDIO
Due to the potentially hazardous chemicals, equipment that is hot to the touch, and expensive equipment in the studio, please make other arrangements for your children on appointment days. The Skin Care Studio reserves the right to cancel your appointment and charge you for the booking - NO Exceptions! This is a Skin Care Studio, and I will not be held accountable for injury or accidents to, or caused by, unsupervised children. 

PROCEDURE REFUSAL

We may refuse to perform procedures on clients that we deem unfit for undergoing the tattooing process for safety reasons. This includes all clients who are pregnant or breastfeeding.

 

PRICING 

Our prices are subject to change at anytime. Please note that our online rates are estimates; final pricing will be discussed during your consultation based on desired results. Rates may increase with special circumstances.

 

PAYMENT

We accept cash and debit.  All major credit cards (Visa / MC / Amex) are subject to a convenience fee.

RETURNS / EXCHANGES / DEPOSITS
ALL sales are final.  All gift cards & deposits are non-refundable, and non-transferable. Sale items are final sale. No refunds on Services, Packages or Memberships. Opened or partially used products can-not be returned. 

VALUABLES
You may be asked to remove jewelry for some treatments. However, The Skin Care Studio does not assume liability for lost personal items. I supply a bowl for your personal belongings, but prefer that you put them in a pocket, wallet, or purse. 

GIFT CERTIFICATES
Gift Certificates are non-refundable and are not redeemable for cash. All gift certificates and must be mentioned prior to making your appointment. Additionally, gift certificates must be presented at your appointment. Multiple gift certificates may not be combined towards a single service or product purchase. Gift Certificates can only be used on full priced services. Dollar amount gift certificates do not include taxes or gratuity. 

PROMOTIONS

Specials can not be used or combined with any other offer. 

PACKAGES 
Packages are good from one year of date of purchase, non-transferable and may only be used by one person. They cannot be substituted toward other services. Packages are non-refundable. No Exceptions.
 

Thank You for your understanding and cooperation, I am truly blessed and grateful to be your Skin Therapist & Cosmetic Tattoo Artist!